SeaPort-e Quality Assurance
Boston Engineering’s quality process provides a foundation to innovate and accelerate time to market. The company’s stage-gate process establishes critical checkpoints to evaluate project progress. Additionally, Boston Engineering’s ISO 9001 and ISO 13485 certifications underscore the company’s strict adherence to industry standards and best practices for quality and compliance.
Combining focused creativity, experienced insight, and a big-picture perspective, Boston Engineering delivers breakthrough solutions that meet client product objectives along with production, budget, and manufacturing requirements.
Boston Engineering has been awarded contracts from agencies including:
- Office of Naval Research (ONR)
- Department of Homeland Security Science and Technology Directorate (DHS S&T)
- Naval Sea Systems Command (NAVSEA)
- U.S. Army Tank Automotive Research, Development, and Engineering Center (TARDEC)
- Defense Advanced Research Projects Agency (DARPA)
- National Oceanic and Atmospheric Administration (NOAA)
- U.S. Navy Naval Air Systems Command (NAVAIR)
Establish a Framework for Success
Boston Engineering Co-founder and CTO Mark Smithers oversees SeaPort-e task orders. Mr. Smithers has more than 20 years of experience development strategic business relationships that include directing successful projects in the public and private sector. Mr. Smithers works closely with Boston Engineering’s Director of Quality and additional staff to maintain high quality while achieving project objectives.
Boston Engineering assigns resources based on project and contract requirements.
Monitor and Maximize Quality
The Boston Engineering Project Manager (PM) oversees day-to-day project development activities. During the execution of work, PMs generate Project Status Reports (PSRs) that capture changes in scope, schedule, or expected budgets. The company’s PSRs also highlight project concerns or needs from either Boston Engineering or the client.
Boston Engineering Business Unit Directors (BUDs) monitor all projects. The BUDs are responsible for resource development and engineering development quality. The BUDs ensure that technical detail mitigates risks and that the project team is adhering to the company’s Quality Management System (QMS). The QMS includes best practice guidelines and checklists to support project team members.
Boston Engineering also assigns a Client Relations Executive (CRE) to every project. The CREs are responsible for ensuring that Boston Engineering project teams are responsive to clients’ needs. The CREs also works to ensure that Boston Engineering and their clients have aligned projects expectations. The SeaPort-e contract manger is an additional contact who will also monitor overall program performance and success.
The Boston Engineering executive management team also monitors all company projects through a routine project review process. The Project Review Board (PRB) is comprised of executive and director-level members. Each project is presented to the PRB in a defined and structured manner. Review frequency of specific projects is based on pre-set criteria, with most projects presented to the PRB several times. Content includes project scope, status and metrics, resources, issues and challenges, outlook, and customer satisfaction. Project improvement opportunities are captured as action items managed by the company-wide IT support system.