Boston Engineering Customer Portal

Service Desk for PTC Windchill and ThingWorx IIoT


Use the Boston Engineering customer portal to submit service requests, get status updates, and Check PLM/IIoT KPIs.

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“Boston Engineering is a trusted extension of our in-house engineering team that provides anonymous assistance in developing innovative products that are central to our growth and to our competitive advantage. They go the extra mile to understand the nuances of markets we serve and anticipate new customer requirements. As a result, the products that we develop with Boston Engineering deliver advanced capabilities that fulfill clearly defined market needs.”

CEO, Industry-leading metering products manufacturer


“Boston Engineering did a superb job in the development of the Interconnect Upgrade solar wafer handling and inspection. The development team exceeded my expectations and provided unwavering service and dedication to our needs. The continued immediate responses provided long after the initial installation is a testament of your stated credo that Boston Engineering measures its success in terms of your clients’ success.”

Charlie Hagopian, Director of Operations


“The lamination machine (deli project) that Boston Engineering worked on was well accepted in both Mexico and Scotland. The project was a true success. Your company’s attitude was excellent, your technical expertise and quality of the job either met or exceeded our expectations. You have delivered on time and within budget. It was a real pleasure working with your team.”

Gregory Kaidanov, Principal Engineer


“Our first project with you has met and exceeded our expectations. Your experienced Pro-E Design Engineer and Electromechanical Packaging Engineer have delivered a package that surpasses what we could have accomplished in-house — both in design and time-to-market.”

Robert Given, Senior Staff Engineer


“Boston Engineering displayed exceptional work ethic and demonstrated an unwavering commitment to satisfy our expectations in the development of the Autoscan 200 Wafer Characterization system. We look forward to working with Boston Engineering on future engineering projects.”

Michael Hamilla, Product Line Manager


“Boston Engineering continues to be a trusted partner with us. They understand the early-stage company environment, and have adapted planning and engagements for capability expansion in the right way. Since our PDM/Windchill implementation in 2010 and system upgrade in 2014, Boston Engineering has delivered with domain knowledge, best practices, and tailored mentoring.”

John Kulungian, Vice President of Quality


“Boston Engineering has continued to provide my project with outstanding engineering services throughout the design and integration of our multimillion dollar precision optical spectrograph. Boston engineering has become part of our team. Our professional relationship has extended to the point where we now collaborate on all of the electronic control, feedback and subsystem architecture in the proposal and estimating phase of all our future work as well. All of the work is performed in a highly professional and timely manner. All of their staff presents a positive work ethic that is motivational in moving the job forward. I strongly recommend their services to anyone seeking engineering expertise for an entire subsystem or providing a specific engineering function.”

Robert Fata, Project Manager, 6.5 Meter Telescope Project


“I have had the benefit of engaging Boston Engineering as part of two different technical product companies. In each case, we confronted a critical and time-bound quality escalation that exceeded available internal resources. Boston Engineering was able to come up to speed quickly and devise scheduled activity that very successfully met business needs.”

Andy Wright, Technical Support Manager, Edwards Vacuum LLC


“Boston Engineering augmented our in-house team providing additional engineering expertise, allowing us to get to market more expeditiously.”

President, Diagnostics Maker


“Boston Engineering can solve complicated engineering problems. We’ve hired them for three different projects.”

COO, Custom Manufacturer

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