Boston Engineering Customer Portal

Service Desk for PTC Windchill and ThingWorx IIoT


Use the Boston Engineering customer portal to submit service requests, get status updates, and Check PLM/IIoT KPIs.

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“Boston Engineering was instrumental in supporting the development of our first medical laser, which we successfully took through FDA pre-submissions within nine months of project inception. Together, we convened a team of domain experts to support the development of our hardware and software, including a custom enclosure, fiber delivery instrument, and bespoke software designs. Guided by a common vision, our teams collaborated weekly, and occasionally in person, to design and test the individual components until they were ready to be compiled into our prototypical device. Boston Engineering’s team was professional and courteous, and brought a wealth of knowledge and experience that helped accelerate our project delivery.”

Kimberly Shyu, Head of Product Management and Product Marketing for Terra Quantum


Vice President of Engineering and Design Studio

“I highly recommend Boston Engineering for their Exceptional process, engineering expertise and innovative solutions to solve any complex engineering problem. Their commitment to Excellence in everything they do is truly commendable.”

Adam DeVries, Vice President of Engineering and Design Studio at Symmons


“Boston Engineering fosters a dynamic and collaborative working relationship through its exceptional team, distinguished by both their competence and engaging personalities. Their innovative approach and extensive resources have been crucial in achieving our goals. This partnership has been invaluable in bringing our ideas to life, meeting our needs, and establishing essential connections with potential customers.”

Dr. Giulia Gaudenzi, Chief Technology Officer and Co-Founder of Flexpenser


“Boston Engineering is a trusted extension of our in-house engineering team that provides anonymous assistance in developing innovative products that are central to our growth and to our competitive advantage. They go the extra mile to understand the nuances of markets we serve and anticipate new customer requirements. As a result, the products that we develop with Boston Engineering deliver advanced capabilities that fulfill clearly defined market needs.”

CEO, Industry-leading metering products manufacturer


“Boston Engineering did a superb job in the development of the Interconnect Upgrade solar wafer handling and inspection. The development team exceeded my expectations and provided unwavering service and dedication to our needs. The continued immediate responses provided long after the initial installation is a testament of your stated credo that Boston Engineering measures its success in terms of your clients’ success.”

Charlie Hagopian, Director of Operations


“The lamination machine (deli project) that Boston Engineering worked on was well accepted in both Mexico and Scotland. The project was a true success. Your company’s attitude was excellent, your technical expertise and quality of the job either met or exceeded our expectations. You have delivered on time and within budget. It was a real pleasure working with your team.”

Gregory Kaidanov, Principal Engineer


“Our first project with you has met and exceeded our expectations. Your experienced Pro-E Design Engineer and Electromechanical Packaging Engineer have delivered a package that surpasses what we could have accomplished in-house — both in design and time-to-market.”

Robert Given, Senior Staff Engineer


“Boston Engineering displayed exceptional work ethic and demonstrated an unwavering commitment to satisfy our expectations in the development of the Autoscan 200 Wafer Characterization system. We look forward to working with Boston Engineering on future engineering projects.”

Michael Hamilla, Product Line Manager


“Boston Engineering continues to be a trusted partner with us. They understand the early-stage company environment, and have adapted planning and engagements for capability expansion in the right way. Since our PDM/Windchill implementation in 2010 and system upgrade in 2014, Boston Engineering has delivered with domain knowledge, best practices, and tailored mentoring.”

John Kulungian, Vice President of Quality


“Boston Engineering has continued to provide my project with outstanding engineering services throughout the design and integration of our multimillion dollar precision optical spectrograph. Boston engineering has become part of our team. Our professional relationship has extended to the point where we now collaborate on all of the electronic control, feedback and subsystem architecture in the proposal and estimating phase of all our future work as well. All of the work is performed in a highly professional and timely manner. All of their staff presents a positive work ethic that is motivational in moving the job forward. I strongly recommend their services to anyone seeking engineering expertise for an entire subsystem or providing a specific engineering function.”

Robert Fata, Project Manager, 6.5 Meter Telescope Project

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