Boston Engineering Customer Portal

Service Desk for PTC Windchill and ThingWorx IIoT


Use the Boston Engineering customer portal to submit service requests, get status updates, and Check PLM/IIoT KPIs.

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Contact Our PTC Team

Engineering Excellence

The Digital Thread starts here. We have decades of experience in Concept, Design, and Analysis using best-in-class tools such as Creo CAD, embedded Structural and Fluid Analysis (FEA/CFD), as well as lightweight Design Collaboration using Vuforia Augmented Reality.


Manufacturing & Operations

The heart of a manufacturer is in it’s factory. In Industry 4.0, a connected factory allows remote assets to be monitored and managed. Thingworx IoT helps manufacturers in any industry to optimize their equipment effectiveness, and report business metrics back to leadership.


Service Optimization

Without a Digital Thread, it takes additional resources to author, publish, and print field manuals. By leveraging the existing design data from Engineering, tools like Creo Illustrate and Vuforia AR create rich 3D images, digital publications, and immersive Augmented Reality experiences to reduce service costs, improve customer experiences, and in some cases create a whole new profit center.



We help to deploy, manage, improve PLM and product design systems for our customers. Backed by the PTC Windchill Technology, we specialize in implementing PLM strategy, Road mapping, Business Process, and System Integration. PLM forms the backbone of the Digital Thread.

Impossible challenge?

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